At our Dothan Surgery Center, we are committed to providing high-quality medical care to all patients, regardless of their ability to communicate effectively in English. We understand that clear and accurate communication is vital to safe, effective, and compassionate healthcare. As part of this commitment, we offer free language assistance services to patients with limited English proficiency (LEP).

Available Services Include:

• Professional Interpreter Services: Qualified medical interpreters are available to assist patients and their families during consultations, medical procedures, and follow-up appointments.

• Telephonic Interpretation: Immediate access to telephonic interpreter services is available in numerous languages, providing quick and efficient communication support at all times.

• Written Translation: Key medical documents, consent forms, educational materials, and discharge instructions are provided in various languages to ensure patient understanding and informed decision-making.

Your Rights:

• You have the right to request interpreter services at any time, free of charge.

• You will not be denied healthcare or face delays because you request language assistance.

• Interpreter services will be provided by trained, professional interpreters who ensure confidentiality and accuracy.

How to Request Language Assistance:

Please notify our reception desk, your healthcare provider, or any medical staff member if you require interpreter services or translated materials. Arrangements will be made promptly to provide the support you need.

Our Commitment:

We are dedicated to ensuring equal access to healthcare services and removing language barriers for all our patients. Your comfort, safety, and dignity are our highest priorities. If you have questions, concerns, or feedback about our language assistance services, please contact us directly via our toll-free number at 800-815-2077.

Thank you for choosing Dothan Surgery Center and we look forward to caring for you.